Technical Support
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Billing and Accounting
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Phone: 1-800-688-2248 E-mail: GenomicsSupport@eurofins.com
Hours:
Mon-Thur: 8:00 AM - 7:00 PM ET Fri: 8:00 AM - 4:00 PM ET
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Direct Line 1: 1-800-688-2248-ext 4 E-mail: us17ar@eurofins.com
Hours: M-F 8:00 AM - 5:00 PM ET
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*Please note that sequence results are found on your order history page. Other answers can be found on the FAQs page.

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“Genomics Support was very useful and convenient when fixing my problem. The person I spoke to was helpful and kind. Communicating with him was a breeze and he was able to fix my problem in a prompt manner.”
- Courtney B.
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Quotes, Pricing & Special requests
Quotes can be submitted automatically online. Click here for quote directions. For any questions about quotes, price agreement numbers, and other request, contact us at: GenomicsUs@eurofins.com.
Address for Submitting Samples
Fax number: (+1) 502-261-8241
We would love to get your feedback so that our team can continually improve. Please send feedback to GenomicsSupport@eurofins.com.